FAQ

Is there an age limit or other restrictions?
No, if you can walk, you can jump! However, jumpers who are under 42” are limited to the Junior Jump Zone, Slam Dunk Courts, Battle Beam, Air Bag Pit and the Ninja Course during regular business hours. We do offer Toddler Times on Friday and Saturday mornings where these Junior Jumpers can also jump on our Main and Dodgeball Court. Do not jump if you are pregnant or under the influence of drugs and/or alcohol. As with any sport, we ask that you be in good health to participate and jump within your ability.

Do I need to sign a Waiver before I can jump at Rare Air?
Yes. Every jumper needs to sign a liability waiver before jumping. If you are under the age of 18, your parent or legal guardian must be present and fill the waiver out for you. Waivers can be filled out ahead of time online. Each year an updated waiver will be required.

What should I wear to jump at Rare Air?
We recommend that you wear athletic attire that is comfortable and appropriate. Jeans with studs or rhinestones are not allowed as they can cause damage to the trampolines. Empty pockets are a must! Rare Air safety jump socks are required and available for purchase at the front counter and are re-usable, provided they are in good shape.

Do we have to show up on the hour?
1-hr jump sessions begin every 30 minutes. Be sure to have your waiver filled out before you arrive or allow time to complete on arrival.

Is there a place to sit and watch my child jump?
Rare Air has a lounge area on the trampoline decking for parents to monitor their children.

Can I drop my child off?
We ask that all jumpers 13 years and younger be accompanied with an adult. Provided that a jumper’s waiver is already on file for the current 12 month period, guests 14 years and older may be dropped off at the park.

Can I bring food or drink?
We do not allow outside food or drink inside the Park. However we do serve a wide array of drinks and snacks at Rare Air’s snack bar.

Is Rare Air Trampoline Park safe?
Rare Air employs the latest technology and safety engineering in an effort to make your jumping experience as safe as possible. Like any vigorous sporting activity, injuries can and do occur. However, injuries are rare and usually quite minor. Follow our safety rules to limit the chances of injury.

Is there a weight limit on the trampolines?
Yes, the maximum weight on the trampolines is 300lbs.

Can I rent Rare Air Trampoline Park for a private party?
Yes, see our group rates

What is your refund policy?
All sales are final. No refunds will be given for any reason. Including non-usage.

If I have a hard cast, am I allowed to jump?
Unfortunately, guests with hard casts or any existing injuries are not permitted to jump.